Privacy Policy

Overview

1. Introduction

Edunivra Pvt Ltd (“we”, “us”, “our”) operates The Great KalviYogi Idea, an online test preparation platform for competitive exams including NEET, IIT JEE, TRB, TET, and related programmes. We respect your privacy and are committed to protecting your personal information.

By using our website, mobile app, or creating an account, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, phone number, password (stored securely hashed), profile details, and optional referral code.
• Authentication data: if you sign in with Google, we receive your name, email address, and profile picture from Google according to your Google account settings.
• Exam and learning data: test attempts, answers, scores, time taken, progress history, bookmarks, leaderboard rankings, and analytics derived from your activity.
• Payment information: if you purchase premium plans, payment processing is handled by third-party payment providers (such as Razorpay). We do not store full card or UPI credentials on our servers.
• Device and usage data: browser type, IP address, device model, operating system, app version, session logs, and crash/diagnostic data needed to operate and improve the service.
• Communications: messages you send to support and notifications you receive from the platform.

3. How We Use Your Information

We use collected information to:

• Create and manage your student account
• Deliver mock tests, practice sessions, results, and performance analytics
• Process subscriptions and premium access
• Send important service updates, reminders, and (with your consent) promotional notifications
• Prevent fraud, abuse, and unauthorized access
• Improve platform performance, content quality, and user experience
• Comply with applicable laws and respond to lawful requests

4. Android App Permissions

Our Android application (package: com.kalviyogi.trbcsi) may request the following permissions:

• Internet & network state: to load tests, sync results, and sign in.
• Notifications: to send test reminders and important updates (you can disable these in device settings).
• Vibrate: for optional haptic feedback during interactions.

The app loads our secure web platform inside a WebView. We do not access your camera, microphone, contacts, or location unless explicitly required for a feature you choose to use and permission is granted.

5. Cookies and Local Storage

We use cookies and similar technologies to keep you signed in, remember preferences, protect against CSRF attacks, and measure platform usage. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.

6. Sharing of Information

We do not sell your personal data. We may share limited information with:

• Service providers: hosting, email, analytics, payment gateways, and push notification services that help us operate the platform.
• Google: when you choose “Sign in with Google”.
• Legal requirements: when required by law, court order, or to protect our rights and users’ safety.

All third-party partners are expected to handle data securely and only for the purposes we specify.

7. Data Retention

We retain your account and exam data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request account deletion by contacting us.

8. Data Security

We use industry-standard measures including HTTPS encryption, hashed passwords, access controls, and secure server infrastructure. No method of transmission over the internet is 100% secure; we work continuously to protect your information.

9. Children’s Privacy

Our platform is designed for students preparing for competitive exams, including users under 18. If you are under 18, please use the service with parental or guardian consent. We do not knowingly collect personal information from children under 13 without appropriate consent. Contact us if you believe we have collected data from a child improperly.

10. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information via your profile settings
• Request deletion of your account and associated data
• Withdraw consent for optional communications
• Request a copy of data we hold about you

To exercise these rights, email us at support@edunivra.tech.

11. Third-Party Links

Our platform may contain links to external websites or study resources. We are not responsible for the privacy practices of those third-party sites. Please review their policies separately.

12. International Users

Our servers and operations are primarily based in India. If you access the service from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the service after changes constitutes acceptance of the revised policy.

14. Contact Us